1st class free
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Armel
- Rate ₹2,012
- Response 1h
₹2,012/hr
Contact
1st class free
- English
IT Service Management professional with over 20 years of experience in multiple multi-national corporations. 1-on-1 personal coaching and mentoring provided on key processes in ITIL (Incident Manageme
- English
Class location
About Armel
Results-driven IT Service Management & Service Delivery Leader with 22+ years of global experience driving ITIL-based service delivery, governance and continual improvement. Proven success in managing large IT operations, delivering Incident, Problem, Change, Service Request and Service Level Management and aligning IT services with business objectives. Skilled at stakeholder engagement, SLA/KPI governance, vendor management and digital transformation. Recognized for building high-performing teams, leading service transitions and optimizing IT processes across Asia, Australia and Europe.
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About the class
- Classes 1 to 5
- Classes 6 to 8
- Class 10
- +11
levels :
Classes 1 to 5
Classes 6 to 8
Class 10
Classes 11 & 12
Class 12
BTech
Class 11
Adult Literacy
Undergraduate
Masters
PhD
Other
MBA
Kindergarten (LKG, UKG)
- English
All languages in which the class is available :
English
Personal, 1-on-1 coaching and mentoring provide on key ITIL processes, including Incident Management, Problem Management, Change Management, Service Request Management, and Knowledge Management. Instructions on writing clear and concise reports (e.g., Post-Incident Report, Root Cause Analysis Report, etc.), conducting preliminary triage and in-depth root cause investigations, etc.
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Rates
Rate
- ₹2,012
Pack prices
- 5h: ₹10
- 10h: ₹20
free classes
This first free class with Armel will allow you to get to know each other and to specify the exact learning requirements for the upcoming classes.
- 1hr
online
- ₹2,012/hr
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