Congratulations, a student sent you a request! Upon receipt of the request, you have 72 hours to respond. Superprof informs you by email and SMS, so make sure your notification are set up correctly (
Manage my notifications).
Accept a request
Go to the "My Messages" tab, and click “Accept”.
After accepting, you can talk to the student and organize your first class.
Refuse a request
If you are unavailable, click on “Refuse” in the "My Messages" tab.
You can leave a personalized refusal message:
- Click on “Refuse” twice
- Then on “Other”
- Write your message then validate!
Short response times are highly appreciated by students, so respond quickly!
Always choose to accept first; you can work out the availability with your future student later.
You accepted or refused a request by mistake? Our team is at your disposal by email at
namaste@superprof.com