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Article for teachers

Accept or refuse a request

Congratulations, a student sent you a request! Upon receipt of the request, you have 72 hours to respond. Superprof informs you by email and SMS. So remember to configure your notifications (link to manage my notifications).

Accept a request
Access your messages, and click “Accept”.
As soon as you are accepted, you can talk to the student and organize a first class.

Refuse a request
If you are unavailable, click on “Refuse” from your mailbox.
You can leave a personalized refusal message:
- Click on “Refuse” twice
- Then on “Other”
- Write your message then validate!

Team tip
Short response times are highly appreciated by students, respond quickly!
You accepted or refused a request by mistake? Our team is at your disposal by email at
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