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Awani
- Rate ₹500
- Response 1h
₹500/hr
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- Basic computer
- Network
- Microsoft Outlook
Computer hardware and networking for bhagalpur having 9 years of experience in IT(Wipro, IBM, TechMahindra)
- Basic computer
- Network
- Microsoft Outlook
Class location
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At Awani 's house : Bhagalpur
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at your home or a public place : will travel up to 10 km from Bhagalpur
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About Awani
Awani has Eight years of experience in providing end to end technical Support right from hardware to software and has been associated with reputed names like Tata Tele Services Ltd., and WIPRO. He is Cisco Certified Network Associate and Microsoft Certified System Administrator apart from having a Bachelor’s degree in IT from Sikkim Manipal University.
Skill Sets
The table below summarizes the skill sets which I possess and have honed over the years while working across assignments for our esteemed clients.
Assignments
Company Name Tech Mahindra LTD.
Duration March 2017 to till date
Client British Technology(BT
Role Software Engineer
Description Tech Mahindra is one of the Largest IT Solution Company
Key Responsibility • Working as a Support Engineer for Manual Testing for .Net Project
• Writing Test Cases for every Each Module to Test the Application
• Prepared the BRD and LLD Document for every project to understand the real project environment.
• Share the Knowledge with the Team member for project purpose.
• Direct communicate with the Client for any clarification if required.
• Started work with NUnit Test for the Project Environment
Project Description BT Group plc is a holding company which owns British Telecommunications plc, a British multinational telecommunications company with head offices in London, United Kingdom
Location Kolkata India
Company Name IBM India Pvt. LTD.
Duration May 2015 to March 17
Client British petroleum.
Role IMAC Administrator
Description IBM is one of the Largest IT Solution Company
Key Responsibility • Working as a IMAC administrator providing support to end users for the account based in EMEA, America & APAC region for ITES EUS for BP account.
• Facilitate between resolver groups, User's and 3rd parties as required . Ensuring that all incidents, Requests & Task in level 2 queue are completed within SLA.
• Work as a part of a team , Co-ordinates by the Service leaders. Recommending closure of incident at an appropriate time.
• Handling day to day problem issue and esclating to SME when required to ensure targets are met.
• Tools Proficiency : Active Directory, Lync, ITIM/ISIM, Remedy, Lotus notes, ILC and HRMS clocking
Project Description BP is one of the world's leading international oil and gas companies, providing its customers with fuel for transportation, energy for heat and light, retail services and petrochemicals products. It is the fourth largest company in the world measured by 2011 revenues.
Location Bangalore India
Company Name WIPRO TECHNOLOGY LTD
Duration Jul12 To May 15
Client ArcellorMittal
Role Exchange Admin
Description WIPRO TECHNOLOGY is one of the Largest IT Solution Company
Key Responsibility • Support One million of mailbox across the Europe, North/south America, and South Africa.
• Working on Exchange 2010 platform where we manage Mailbox server, CAS server, Hub transport server, Archival server, Blackberry Server, Scom server.
• Perform Patching activity for every month.
• Database management (Failover, Resume DB, Enable CL in critical Situation etc.)
• Reboot the server in critical situation through HP ILO.
• Handel Mail flow related issue.
• Coordinate with different Team member like Backup Team, Sql Team, and Storage Team.
• Prepare and send Major Incident notification to all segment leads.
• Request for Remote session to the Customer if issue has not been resolved.
• Perform Mailbox Migration as Cross forest migration and Domain Migration.
• Resolve the Issue as per the Customer request like Blackberry activation, DL Creation, Create /Delete the mailbox according to the region, extend the quota to the next level, set permission as Send as or full mailboxes, EV enable, Change the dl ownership according to the request, set the forwarder etc.
• Create and Delete mailbox with the help of ILM team.
• Use Symantec Enterprise Vault for archiving related issue.
• Perform Restoration for the missing item.
• Resolve Server related issue like Critical alert in archival server, Low space on log drive, Database is in critical stage etc.
• Mailbox Movement in critical situation.
• Mail tracking, Mail restoration, Reconnect the mailbox from disconnected folder.
• Perform Mailbox and EV PST Export and Import request.
• Resolve the ticket under SLA
• Work on Alert which is generated by SCOM Server in terms of PPADMIN ticket.
• Resolve the issue or send mail to respected team members according to the Alert description like for low log space-send mail to backup team to take backup for logdrive,Database running out of space-send mail to storage team to extend the lun if require etc..
• Prepare the Sops for my team members to handle or resolve the issue on proper time.
• Leading Team of Five members for all kind of Technical Issue
Project Description ArcelorMittal is the world's leading steel company, with operations with 320, 000 employees in more than 60 countries ArcelorMittal is the leader in all major global steel markets, including automotive, construction, household appliances and packaging, with leading R&D and technology, as well as sizeable captive supplies of raw materials and outstanding distribution networks. ArcelorMittal is the only producer offering the full range of steel products and services. From commodity steel to value-added products, from long products to flat, from standard to specialty products, from carbon steel to stainless steel and alloys, ArcelorMittal offers a complete spectrum of steel products - and supports it with continuous investment in process and product research.
Location Wipro technology, Tower S2,EC-4,Bangalore-560035, India
Company Name WIPRO TECHNOLOGY LTD
Duration 10-Jan12 To 31st March 2012
Client T-System
Role System Admin L1
Description WIPRO TECHNOLOGY is one of the Largest IT Solution Company
Key Responsibility • Server build and checks in servers for getting accepted as per standards.
• Submitted all the relevant reports on time to the Team Leader.
• Map the Server According to the Region Asia-Pac, Europe, and America.
Project Description Shell Oil Company is the United States-based subsidiary of Royal Dutch Shell, a multinational oil company ("oil major") of Anglo Dutch origins, which is amongst the largest oil companies in the world. As part of Migration team we are responsible to build the servers on virtual machines
Location Wipro technology, Tower S4,SJP2,Bangalore-560035, India
Company Name WIPRO TECHNOLOGY LTD
Duration 20-apr11 To 20 Aug11
Role Project Engineer
Description WIPRO TECHNOLOGY is one of the Largest IT Solution Company
Key Responsibility • Handling Application Issue
• Working on Mail configuration.
• Maintain Network.
• Checking System Performance.
• Handling Call from Respective Team Members.
• Submitting Activity Report every working day.
Project Description Internal work Process
Location KoramangalaWipro office, Bangalore
Company Name Keane India Ltd.
Duration 03-Jan11 To 20 Feb11
Role Junior Executive
Description Keane India Ltd is a IT Solution Companay
Responsibility To Maintain the Data according to the time
Client #1 TATA TELE SERVICES LTD
Duration Feb -2008 to 20 Aug-2010
Description IT services of TATA Teleservices are outsourced to TCS. TCS is responsible for all IT Infrastructure and application development & support.
Role Technical Support Engineer
Key Responsibilities • Handling day-to-day technical queries & providing technical support to end user.
• Maintenance of the complete network setup of Server, PCs and Printers.
• Windows 98/XP/Professional/SP1, SP2, SP3, Windows 7 installation/configuration/troubleshooting
• Installation & configuration of various software, antivirus packages.
• E-mail confirmation- Exchange, M S Outlook client, Lotus
• Update Documentation E-mail ID’S Follow-up, incoming & outgoing Asset inventory of monthly basis.
Network Activities At the Site
• Configuration of E1, Modem, Radio Link setup for remote location connectivity
• Maintaining 3800,3700,2600,1700 series Cisco Routers, Cisco Catalyst 2950,2960 switch for connectivity of remote office and Ware house Location
• DR Link(Disaster Recovery) link management and maintain proper version of changes
• Installation and troubleshooting of Radio link for Warehouse and TVHs
• Ensure uptime of Routers, Switches, Firewalls
• Create, Update and maintain network diagram up to date
Helpdesk Activity coordination at local Level.
• Review of CCM calls activities and report generation.
• TVH/TVS helpdesk activity coordination at local level.
• Antivirus, WinSuS patch update and review.
• Assets allocation management.
• Resolving general user problems related to LAN Connectivity.
• Installations and Troubleshooting of Data base applications (SAP, POS, METASOLVE, DISHA, TALLYMAN, CRM, TIPPS, and SSTA).
• Configuring and troubleshooting of Network Printers
• Maintaing ADS (Additional Domain Server), DHCP and Antivirus server.
Hardware DELL Notebook D530, D520, E5400 & Desktops Acer Notebook, Lenovo Notebook/ Desktop, HP Desktop/Laptop. V Data Cards, Plug to Surf devices.
Solution Environment Windows 98, XP, SP2, Windows 7, SP3, 2000, 2003 Server and their clients.
Software SAP,SEP Antivirus, Power Data Recovery, Team viewer, Damware,Solar Wind TFTP Server,Lotus Notes,
Project Location Helpdesk Support (Kanpur/Jhansi)
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About the class
- Classes 1 to 5
- Classes 6 to 8
- Intermediate
- +2
levels :
Classes 1 to 5
Classes 6 to 8
Intermediate
Professional
Children
- English
All languages in which the class is available :
English
I can teach the computer hardware and network for the student who willing to learn and want to build the future in IT sector having 9 years of work experience in IT sector and will guide the Student how to survive in Corporate culture.
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Rates
Rate
- ₹500
Pack prices
- 5h: ₹2500
- 10h: ₹5000
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