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₹1,500/hr
1st class FREE!
Tutor profile verified
Response Time 2hr
Classes offered by Shalini
  • Individual
  • In group
The classes will be held
  • at her home
Taught subjects
  • Oral expression - English
  • Vocabulary - English
  • Written comprehension - English
  • Oral comprehension - English
  • Written expression - English
Levels
  • All Levels

B.Com professional with English voice and trainer's experience in B.P.O too .

Methodology

My teaching method will be easy and understandable depending on real life scenarios.I will connect with my student so that they can ask their study based questions any time and many times.I will start taking tuition as soon as possible.

Background

I am B.Com graduate.I love to sing in which I am pretty good and I like to listen to music.I am in process to start home tuition.I worked in big names like DELL, IBM and W.N.S as English communication and voice and accent trainer.

Rates

Rate for 5 hours of classes : ₹4,000
Rate for 10 hours of classes : ₹6,000
Classes offered by Shalini
Individual
In group
The classes will be held
at her home
Taught subjects
  • Oral expression - English
  • Vocabulary - English
  • Written comprehension - English
  • Oral comprehension - English
  • Written expression - English
Levels
  • All Levels

Shalini's CV


OBJECTIVE:

To pursue a challenging career and be part of a progressive organization that gives scope to
enhance my knowledge, skills and to reach the pinnacle in any field with sheer
determination, dedication and hard work.

KEY SKILL:

• Good communication skill with technical knowledge about computers.
• Provided training for Voice & Accent and work-related.
• Provided training related to communication improvement and sales.

WORK EXPERIENCE:

Company : Dell International,Gurgaon

Designation : Sr. Technical Support Executive

Process :ITS

Duration : Sep’12 till Mar’15

Job Responsibilities:

• Handing clients queries via calls, e-mail and through chat.
• Keeping track of customer’s complaints and their resolutions.
• Giving resolutions to clients query related to their systems and services.
• Handling After-Sale services.
• Add-on sales

Company : WNS,Gurgaon

Designation : Sr. Customer Care Executive

Process : AVON

Duration : Sep’10 to Aug’11

Job Responsibilities:

• Handing clients query via calls, e-mail and through chat.
• Keeping track of customer information, orders, payment, type of order, deductions etc.
• Giving resolutions to clients query related to their order dispatch, overcharges if any.
• late charges etc.
• Add-on sales

Company : IBM,Gurgaon

Designation : Customer Care Executive

Process : United Airlines & VIRGIN MEDIA (ISP)

Duration : June’09 to Sep’10

Job Responsibilities:

• Handing clients query via calls, e-mail and through chat.
• Keeping track of customer internet usage, issues, email related issue etc in Virgin Media and ticketing, cancellation, services, deductions etc in UAL, U.S.A.
• Add-on sales

ACADEMIC INFORMATION:

• B.Com in 2009 from Lucknow University.
• 12th in 2006 from C.B.S.E Board.
• 10th in 2004 from C.B.S.E. Board.

ACHIEVEMENTS:

• Former Sports Captain of Army School, Faizabad (2006).
• Took part in several school and office events like singing, dancing, acting, modelling etc and won prizes.
• Provided training related to communication improvement and sales.
• Achieved several certificated related to work performance like star of the quarter etc.

PERSONAL INFORMATION:

Name : Shalini Singh

Date of Birth : 28th Oct’1988

Father’s Name : Mr. Jitendra Pratap Singh

Husband Name: Mr. Satyendra Singh

Nationality : Indian

Sex :Female

Marital Status : Married

Hobbies : Listening to music, singing, dancing, watching Netflix.

DECLARATION:

I hereby declare that all the above said information is true to the best of my knowledge.

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