I am: Senior professional with ‘proven critical (Product, Solution, Service & Support) Engineering Program & Global Delivery, Operations excellence and performance based thought leadership abilities in leveraging operative value addition to maximize organizational profitability & growth.
Techniques & Methods: Both in person & Online, leveraging tangible value add through strong analysis of Professional Grads skills, Goal, Aspirations & Attitude.
Methodology: Collaborative & Explicit communication
Analytical and effective Global Delivery Leader shouldering P & L accountability with successful track of 29 years (Product, Program, Delivery, Process & Operations) out of which, 22+ years of experience, in leading & driving multiple, large / complex, multi-track SW/HW Engineering engagements across global locations (US, EMEA, SEA), while maintaining a positive environment and high performance standards.
Extensive experience in setting up & scaling up Start-up, CoE, GDC & ODC, Captive Center, Process & Operations structure through multi layered frame-work in accomplishing scalable & persistent ‘excellence & Delight’.
Highly accomplished, Innovative & experienced professional in leading multi-cultural + location Delivery teams. Demonstrated success in improved bottom line & CSAT through building & motivating teams in achieving ‘Global Delivery Excellence’.
Key Skills Entail:
- People & Capacity Building
- CoE& Knowledge Management
- Technology Management
- Mentoring & Coaching
- Collaboration & Communication
Since 2001 and taught more than 1000 Professional Grads in person & over Skype.
Success rate is over 90% !!
Ravindranath Mahadasyam
M: + 91 81(concealed information)
E: (concealed information)
Nothing in particular
Senior professional with ‘proven critical (Product, Solution, Service & Support) Engineering Program & Global Delivery, Operations excellence and performance based thought leadership abilities in leveraging operative value addition to maximize organizational profitability & growth.
Career Abstract
Analytical and effective Global Delivery Leader shouldering P & L accountability with successful track of 29 years (Product, Program, Delivery, Process & Operations) out of which, 22+ years of experience, in leading & driving multiple, large / complex, multi-track SW/HW Engineering engagements across global locations (US, EMEA, SEA), while maintaining a positive environment and high performance standards.
Extensive experience in setting up & scaling up Start-up, CoE, GDC & ODC, Captive Center, Process & Operations structure through multi layered frame-work in accomplishing scalable & persistent ‘excellence & Delight’.
Highly accomplished, Innovative & experienced professional in leading multi-cultural + location Delivery teams. Demonstrated success in improved bottom line & CSAT through building & motivating teams in achieving ‘Global Delivery Excellence’.
Key Skills Entail
- Program & Delivery Excellence - Process Re-engineering
- Product Engineering - Stakeholder Management
- Transition Management - Quality & Internal Audit
- Change Management - Budget & RoI
- Collaboration & Communication - People & Capacity Building
- Operations Excellence - CoE& Knowledge Management
- Technology Management - Mentoring & Coaching
- Vendor, Partner Management - Business Continuity Planning - Collaboration & Communication
Domain Expertise
Horizontal Vertical
Enterprise & Business Solutions BFSI e-Governance
Embedded Systems & IoT Healthcare Retail & Manufacturing
Mobility & Wireless Technologies Energy & Utilities Telecom
Core Competencies
Lead innovative NPI/NPD products / Mobile applications with world’s largest semiconductor company in digital wireless communications space in the arena of CDMA/3G/4G/LTE/Embedded/IoT.
Experienced in working on multitude of technologies across Web-based & Enterprise (Microsoft, J2EE, ECM, SAP, CRM, SaaS, DataLytics, Cloud computing, Cyber Security) Mobile Product on (Android, iOS & Windows platform) solutions across B2C and B2E.
Experienced in end to end SW, HW Product / Application development & NPI in Embedded & Enterprise space; right from concept and through end to end life cycle till roll out & support.
Proven track of accomplishment & enhancing maturity in Agile Delivery & Operations excellence aligning with Clients and stake-holder expectations (CSAT & ASAT >4.5) through integration of Projects, Processes & People in leveraging near to “zero defect” delivery, persistently”.
Proficient in overall governance of Business Unit, GDCs in building domain knowledge, Technical competency and business expertise necessary to perform critical implementations, while continuously enhancing the overall productivity.
Effective deployment of QMS and MR team member for ISO 9001 and SEI-CMM Level-5, Six-Sigma, Kaizen processes.
Academics & Certification
- B.Tech / 1986, SVU College of Engineering
- Full Life Cycle Leader
- eGovernance Life Cycle
Professional Trainings & Certifications
Collaborative Leadership- Franklin Covey | Entrepreneurship | Finance for Profit Center Heads @IIM | Full Life Cycle Leader | ISO, CMM, ITIL, Kaizen & Six Sigma Processes | Thought Leadership & Value add | Team building | Operational effectiveness & Excellence | Quality Management Systems | MIS & Metrics |
Professional High spots:
Successfully driven business ‘Roadmap’ through key business drivers, priorities and developing a compelling vision from perspective of revenue and implementation of client solutions / programs.
SPOC & Unit Delivery Head for all escalations & resolutions leveraging successful on-time delivery. Enhance maturity in Delivery & Operations excellence aligning with Clients and stake-holder’s expectations through integration of Projects, Processes & People, persistently.
Creatively developed solutions/deliveries provided to customers are best in class and are as per the robust global delivery mechanism.
Driven Internal & External Customers relationship and streamlined Development, Process, Quality & Operations frame-works in leveraging persistent FTR deliveries & customer delight.
Career Mile Stones
I. Senior Consultant - Program Management: NISG / NeGD
Since June 2016
Deputed to GoAP reporting Secretary-ITE&C & responsible for Program & Delivery excellence of e-Governance.
Instilled, groomed up and sustained ODC with a team size 55+ across MS, Java, Mobile & security within government in implementing eGovernance projects.
Identify the critical success factors for implementation of e-Governance projects in the State.
Develop and establish suitable program monitoring framework for the State under guidance from NeGD.
Ensure that different innovative e-Governance programs (IoT, Citizen centric with value addition etc.,) are developed with the overall objectives of Digital India.
Assist in identifying new e-Governance programs & Provide expertise for e-Governance related training
Formulate program & Delivery management strategies in consultation with the State IT Department for citizen delight.
II. Consultant: Program & Delivery Excellence for Start-ups
Nov 2012 to May 2016
Instilling Start-up, Product Program & Delivery frame-work and Road map in the space of Embedded, Enterprise & Mobility Products.
Streamlining Development, Process, Quality & Operations frame-works in leveraging persistent FTR deliveries & customer delight. Driving Customer relationship management.
III. Senior Technical Program Manager – IPS Program & Delivery @Qualcomm India
Nov 2010 – Oct 2012
Lead, developing and delivering innovative digital wireless communications products, Reference platforms and services in CDMA/3G/LTE/Embedded and advanced technologies.
Action-oriented & Agile in approach in development of Integrated Platform Solutions, Effective program plans, schedules, budgets across global locations and working closely with Partners / Vendors in piping thru Process excellence, leveraging qualitative deliverables on dot throughout PLM.
IV. Head- Global Delivery Excellence @Mahindra Satyam
April 2007 – March 2010
Lead, Delivery excellence (end to end SDLC & PLM) for a large group through organizational hierarchy working on variety of international products & services (Development, Maintenance, Consultancy & Support). Q, D, C, SLAs, SOPs & Expectations management in anticipation to exceed expectations.
SPOC for all escalations & resolutions leveraging successful on-time near to ‘Zero-defect’ delivery. Enhance maturity in delivery excellence aligning with Clients and stake-holders expectations through integration of Projects, Processes & People, persistently.
V. Head - Delivery & GDC @CMC Ltd
Sept 2005 – March 2007
Successfully ensured that all the PLM solutions/deliveries provided to customers in Embedded space are best in class and are as per the robust global delivery mechanism and quality processes.
Management of Global Delivery Centers across verticals – Automotive, Industrial Automation, Electronics & Telecom.
VI. Sr. Manager – SCM & Delivery @ Lucent Technologies India
June 2005 – Aug 2005
Program manage entire client engagement in Telecom domain along with supply chain management through Vendors and responsible for end to end life cycle.
VII. Group Program Manager: Delivery & Services @ Navionics Systems India
May 2003 – May 2005
Instilling complete Delivery frame-work in instilling process & operations and scaling up to predictable performance
Responsible for complete lifecycle of product development (GIS, GPS, Chart Plotters) in the area of HW, FW, SW including testing of prototypes and deployment of final product at client’s multi-location sites; servicing nice Navigation domain. End to end Global Development Centre management and Delivery excellence.
VIII. Manager- Account & Project Management @ ESN Technologies (India)
July 1999 – April 2003
Lead projects through Startup, Project Planning, Scheduling, Monitoring and Execution
Determine, monitor and review key project parameters (Cost, Staffing, Resources and Risks). Develop Project Control and Reporting Procedures. Undertake status Review meetings among Project Team Members and Clients.
Setting up Offshore Delivery Center of about 50+ associates, dedicated to client as ‘Extended Arm’ and development of Knowledge Management System for code re-use & repository.
IX. Senior Manager: Head- Projects @ Batliboi Ltd
May 1989 – June 1999
Joined as Senior Engineer and scaled up to Head BMTG for Hyderabad and serviced clients in Auto, Aerospace, Heavy Engineering, Manufacturing, Govt and Defence.
Optimized resource deployment with tangible technical excellence & succession in ensuring smoother operations, creating constant value to customers across Andhra Pradesh
X. Application Engineer @ Redson Engineers Pvt. Ltd
Nov 1986- April 1989
Developed product requirements specifications and development of engineering technical specifications for products utilizing Siemens, Fanuc, Fidia CNC / Digitizing Systems
Personal Details
• Languages conversant: English, Hindi and Telugu
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