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Ravindranath's CV

Senior professional with ‘proven critical (Product, Solution, Service & Support) Engineering Program & Global Delivery, Operations excellence and performance based thought leadership abilities in leveraging operative value addition to maximize organizational profitability & growth.

Career Abstract

Analytical and effective Global Delivery Leader shouldering P & L accountability with successful track of 29 years (Product, Program, Delivery, Process & Operations) out of which, 22+ years of experience, in leading & driving multiple, large / complex, multi-track SW/HW Engineering engagements across global locations (US, EMEA, SEA), while maintaining a positive environment and high performance standards.

Extensive experience in setting up & scaling up Start-up, CoE, GDC & ODC, Captive Center, Process & Operations structure through multi layered frame-work in accomplishing scalable & persistent ‘excellence & Delight’.

Highly accomplished, Innovative & experienced professional in leading multi-cultural + location Delivery teams. Demonstrated success in improved bottom line & CSAT through building & motivating teams in achieving ‘Global Delivery Excellence’.

Key Skills Entail

- Program & Delivery Excellence - Process Re-engineering
- Product Engineering - Stakeholder Management
- Transition Management - Quality & Internal Audit
- Change Management - Budget & RoI
- Collaboration & Communication - People & Capacity Building
- Operations Excellence - CoE& Knowledge Management
- Technology Management - Mentoring & Coaching
- Vendor, Partner Management - Business Continuity Planning - Collaboration & Communication

Domain Expertise

Horizontal Vertical

Enterprise & Business Solutions BFSI e-Governance
Embedded Systems & IoT Healthcare Retail & Manufacturing
Mobility & Wireless Technologies Energy & Utilities Telecom

Core Competencies

 Lead innovative NPI/NPD products / Mobile applications with world’s largest semiconductor company in digital wireless communications space in the arena of CDMA/3G/4G/LTE/Embedded/IoT.

 Experienced in working on multitude of technologies across Web-based & Enterprise (Microsoft, J2EE, ECM, SAP, CRM, SaaS, DataLytics, Cloud computing, Cyber Security) Mobile Product on (Android, iOS & Windows platform) solutions across B2C and B2E.

 Experienced in end to end SW, HW Product / Application development & NPI in Embedded & Enterprise space; right from concept and through end to end life cycle till roll out & support.

 Proven track of accomplishment & enhancing maturity in Agile Delivery & Operations excellence aligning with Clients and stake-holder expectations (CSAT & ASAT >4.5) through integration of Projects, Processes & People in leveraging near to “zero defect” delivery, persistently”.

 Proficient in overall governance of Business Unit, GDCs in building domain knowledge, Technical competency and business expertise necessary to perform critical implementations, while continuously enhancing the overall productivity.

 Effective deployment of QMS and MR team member for ISO 9001 and SEI-CMM Level-5, Six-Sigma, Kaizen processes.


Academics & Certification

- B.Tech / 1986, SVU College of Engineering
- Full Life Cycle Leader
- eGovernance Life Cycle

Professional Trainings & Certifications

Collaborative Leadership- Franklin Covey | Entrepreneurship | Finance for Profit Center Heads @IIM | Full Life Cycle Leader | ISO, CMM, ITIL, Kaizen & Six Sigma Processes | Thought Leadership & Value add | Team building | Operational effectiveness & Excellence | Quality Management Systems | MIS & Metrics |

Professional High spots:

 Successfully driven business ‘Roadmap’ through key business drivers, priorities and developing a compelling vision from perspective of revenue and implementation of client solutions / programs.

 SPOC & Unit Delivery Head for all escalations & resolutions leveraging successful on-time delivery. Enhance maturity in Delivery & Operations excellence aligning with Clients and stake-holder’s expectations through integration of Projects, Processes & People, persistently.

 Creatively developed solutions/deliveries provided to customers are best in class and are as per the robust global delivery mechanism.

 Driven Internal & External Customers relationship and streamlined Development, Process, Quality & Operations frame-works in leveraging persistent FTR deliveries & customer delight.

Career Mile Stones

I. Senior Consultant - Program Management: NISG / NeGD
Since June 2016

 Deputed to GoAP reporting Secretary-ITE&C & responsible for Program & Delivery excellence of e-Governance.
 Instilled, groomed up and sustained ODC with a team size 55+ across MS, Java, Mobile & security within government in implementing eGovernance projects.
 Identify the critical success factors for implementation of e-Governance projects in the State.
 Develop and establish suitable program monitoring framework for the State under guidance from NeGD.
 Ensure that different innovative e-Governance programs (IoT, Citizen centric with value addition etc.,) are developed with the overall objectives of Digital India.
 Assist in identifying new e-Governance programs & Provide expertise for e-Governance related training
 Formulate program & Delivery management strategies in consultation with the State IT Department for citizen delight.

II. Consultant: Program & Delivery Excellence for Start-ups
Nov 2012 to May 2016

 Instilling Start-up, Product Program & Delivery frame-work and Road map in the space of Embedded, Enterprise & Mobility Products.
 Streamlining Development, Process, Quality & Operations frame-works in leveraging persistent FTR deliveries & customer delight. Driving Customer relationship management.

III. Senior Technical Program Manager – IPS Program & Delivery @Qualcomm India
Nov 2010 – Oct 2012

 Lead, developing and delivering innovative digital wireless communications products, Reference platforms and services in CDMA/3G/LTE/Embedded and advanced technologies.
 Action-oriented & Agile in approach in development of Integrated Platform Solutions, Effective program plans, schedules, budgets across global locations and working closely with Partners / Vendors in piping thru Process excellence, leveraging qualitative deliverables on dot throughout PLM.







IV. Head- Global Delivery Excellence @Mahindra Satyam
April 2007 – March 2010

 Lead, Delivery excellence (end to end SDLC & PLM) for a large group through organizational hierarchy working on variety of international products & services (Development, Maintenance, Consultancy & Support). Q, D, C, SLAs, SOPs & Expectations management in anticipation to exceed expectations.

 SPOC for all escalations & resolutions leveraging successful on-time near to ‘Zero-defect’ delivery. Enhance maturity in delivery excellence aligning with Clients and stake-holders expectations through integration of Projects, Processes & People, persistently.

V. Head - Delivery & GDC @CMC Ltd
Sept 2005 – March 2007

 Successfully ensured that all the PLM solutions/deliveries provided to customers in Embedded space are best in class and are as per the robust global delivery mechanism and quality processes.
 Management of Global Delivery Centers across verticals – Automotive, Industrial Automation, Electronics & Telecom.

VI. Sr. Manager – SCM & Delivery @ Lucent Technologies India
June 2005 – Aug 2005

 Program manage entire client engagement in Telecom domain along with supply chain management through Vendors and responsible for end to end life cycle.

VII. Group Program Manager: Delivery & Services @ Navionics Systems India
May 2003 – May 2005

 Instilling complete Delivery frame-work in instilling process & operations and scaling up to predictable performance
 Responsible for complete lifecycle of product development (GIS, GPS, Chart Plotters) in the area of HW, FW, SW including testing of prototypes and deployment of final product at client’s multi-location sites; servicing nice Navigation domain. End to end Global Development Centre management and Delivery excellence.

VIII. Manager- Account & Project Management @ ESN Technologies (India)
July 1999 – April 2003

 Lead projects through Startup, Project Planning, Scheduling, Monitoring and Execution
 Determine, monitor and review key project parameters (Cost, Staffing, Resources and Risks). Develop Project Control and Reporting Procedures. Undertake status Review meetings among Project Team Members and Clients.
 Setting up Offshore Delivery Center of about 50+ associates, dedicated to client as ‘Extended Arm’ and development of Knowledge Management System for code re-use & repository.

IX. Senior Manager: Head- Projects @ Batliboi Ltd
May 1989 – June 1999

 Joined as Senior Engineer and scaled up to Head BMTG for Hyderabad and serviced clients in Auto, Aerospace, Heavy Engineering, Manufacturing, Govt and Defence.
 Optimized resource deployment with tangible technical excellence & succession in ensuring smoother operations, creating constant value to customers across Andhra Pradesh

X. Application Engineer @ Redson Engineers Pvt. Ltd
Nov 1986- April 1989

 Developed product requirements specifications and development of engineering technical specifications for products utilizing Siemens, Fanuc, Fidia CNC / Digitizing Systems

Personal Details

• Languages conversant: English, Hindi and Telugu