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Bengaluru 
Bharath - Prof microsoft excel - Bengaluru
β‚Ή200/hr
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Pending approval
Response Time 24hr
Classes offered by Bharath
  • Individual
The classes will be held
Taught subjects
  • Microsoft Excel
Levels
  • Primary School
  • Middle School
  • Class 10
  • Higher Secondary School
  • Class 12
  • Adult education
  • Undergraduate
  • Masters
  • Postgraduate Diploma
  • Doctorate
  • Beginner
  • Intermediate
  • Advanced
  • Professional
  • children

IT professional giving Excel lessons for professionals and students with 5 years of advanced Excel level experience

Methodology

IT professional giving Excel lessons for professionals and students with 5 years of advanced Excel level experience

Excel is a essential and evergreen tool for both students, professionals and households.
being an expert in excel enhances you resume value at least 10 folds

Background

οƒ˜ Preparing Pareto graphs based on the requirement.
οƒ˜ Creating and using Dashboards and reports to portray the Customer Care performance on daily, weekly and monthly basis.
οƒ˜ Generating the reports, scheduled as well as ad hoc reports to the process managers as well as clients with maximum accuracy and within the time frame.
οƒ˜ Observing the trends and updating the process managers about the scope of improvement and anomalies in the regular flow of the process.
οƒ˜ Generating Agent score cards (monthly and quarterly used for performance reviews).
οƒ˜ Conducting Operations call (daily Huddle) with all the process managers and director of the process and updating about the previous day and current day SL and ongoing MIs if any.
οƒ˜ Updating all the Agents about their performance daily and also generating necessary reports to supervise their login/logout and break adherence.
οƒ˜ Generating daily MBF (Management by Facts) and keenly noting performance of different teams located in different sites on a daily basis.
οƒ˜ Scheduling the agents and updating their schedules on WFM (Impact 360 by Verint) and approving exceptions based on the situation and generating reports to monitor the schedule adherence.

Rates

Rate for online classes : β‚Ή200/hr
Rate for 5 hours of classes : β‚Ή800
Rate for 10 hours of classes : β‚Ή1,600
Classes offered by Bharath
Individual
The classes will be held
at his home
at your home
Taught subjects
  • Microsoft Excel
Levels
  • Primary School
  • Middle School
  • Class 10
  • Higher Secondary School
  • Class 12
  • Adult education
  • Undergraduate
  • Masters
  • Postgraduate Diploma
  • Doctorate
  • Beginner
  • Intermediate
  • Advanced
  • Professional
  • children

Bharath's CV

Bharath Nandan D S (concealed information) Mobile: +91-(concealed information)

Career Objective:
Looking for a promising & challenging career which will enable me to provide best of my Technical, analytical & professional skills. A career which can sharpen my current skills and Knowledge and where I can have a good scope for learning and implementing new technologies.
Profile:
οƒ˜ Energetic, hardworking and focused on achieving targets.
οƒ˜ Proven abilities of analytical skills blended with communication skills, positive attitude to adapt to any circumstances to bring out the best with available resources.
οƒ˜ Unstinted zeal to learn and a self-motivated urge to apply learnings to bear innovative solutions.
Work Experience:
οƒ˜ Started working as a contingent worker with HP as a technical support engineer.
οƒ˜ As a regular HP employee, started assisting new engineers in the process during HP separation.
οƒ˜ Learnt excel and other reporting tools like Yotta, Salesforce, AVAYA CMS and Impact 360.
οƒ˜ Currently working as ITIO Customer Care reporting analyst and WFM.

Roles and Responsibilities:
οƒ˜ Preparing Pareto graphs based on the requirement.
οƒ˜ Creating and using Dashboards and reports to portray the Customer Care performance on daily, weekly and monthly basis.
οƒ˜ Generating the reports, scheduled as well as ad hoc reports to the process managers as well as clients with maximum accuracy and within the time frame.
οƒ˜ Observing the trends and updating the process managers about the scope of improvement and anomalies in the regular flow of the process.
οƒ˜ Generating Agent score cards (monthly and quarterly used for performance reviews).
οƒ˜ Conducting Operations call (daily Huddle) with all the process managers and director of the process and updating about the previous day and current day SL and ongoing MIs if any.
οƒ˜ Updating all the Agents about their performance daily and also generating necessary reports to supervise their login/logout and break adherence.
οƒ˜ Generating daily MBF (Management by Facts) and keenly noting performance of different teams located in different sites on a daily basis.
οƒ˜ Scheduling the agents and updating their schedules on WFM (Impact 360 by Verint) and approving exceptions based on the situation and generating reports to monitor the schedule adherence.
Awards and Recognition:
οƒ˜ Received Employee of the month award (several times) for all round performance.
οƒ˜ Was a part of Accelerated Leadership Program where the employees featuring on top were trained on leadership and people management skills.
οƒ˜ Recognized by the process managers and process director for consistent accuracy on reports.




Academics:

Academic Record School/ College Year Board/ University Percentage (%)
BE.
(Electronics & communication) T John institute of technology 2014 Visvesvaraya Technological University 61.2%
Senior Secondary Sri Bhagawan Mahaveer Jain College 2010 State Board 79%
Matriculation National High School 2008 State Board 80%

Technical Skills:
οƒ˜ Reporting Knowledge: Yotta, Salesforce, AVAYA CMS, MS Excel, and QlikView.
οƒ˜ Operating systems: Windows XP, 7, 8, 10 and IOS.
οƒ˜ Knowledge of microcontrollers and microprocessors.
οƒ˜ Computer knowledge: JAVA, MS Word, PowerPoint, Excel etc.
Strength:
οƒ˜ Passionate Team worker
οƒ˜ Flexible towards learning new concepts & giving innovative techniques.
οƒ˜ Willing to learn new things and adapt to changes, self-motivated, punctual and quick decision making capabilities.


Personal Profile:
οƒ˜ Name : Bharath Nandan D S.
οƒ˜ Date of Birth : 21st April 1992
οƒ˜ Father’s Name : Srinivas D A
οƒ˜ Mother’s Name : Uma Srinivas D
οƒ˜ Languages Known : English, Kannada, Hindi, Telugu, and Sanskrit.
οƒ˜ Hobbies : Interested in browsing, classical music, cooking.
οƒ˜ Passport No : N5293496.
οƒ˜ Address : #957, 12th Cross, 35th Main J P Nagar 1st Phase Bangalore - 78
Activities:
οƒ˜ Active participation in activities conducted by Animal Welfare Board of India and licensed Colony Animal Care Taker.
οƒ˜ Lead musician in many on stage and off stage charity raising events.

I hereby declare that the information furnished above is true to the best of my knowledge.


Bharath Nandan D S

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